Client Brief

The Challenge

recycL Junction needed a comprehensive digital solution to streamline their operations and improve client experience while meeting third-party compliance requirements by obtaining a dashboard for client on-boarding and order creation.

They were facing challenges with manual docket processes, lack of real-time tracking capabilities, and inefficient communication between clients, drivers, and waste management companies.

Our Solution?

  • A Self-service client on-boarding portal
  • Real-time order tracking and management
  • Integrated reporting and compliance system
  • Seamless communication between all stakeholders

Not only did SkyL4rk deliver on an urgent deadline, but also created a system that streamlined their entire system, and made reporting "a dream"

recycL Junction Logo

What We Did

Provided Insight

recycL Junction requested a dashboard, but was unsure of what exactly was needed.

Amazing Turnaround

They desperately needed it from a compliance perspective and we delivered it in a timely manner.

Provided support along the way

We continued to ask questions and allow for feedback to ensure we were meeting their needs.

A complete solution

From onboarding clients to monthly reporting, we provided a complete system that is rugged and ready for the field.

Easy Pickup Process

Allowed for their clients to quickly and easily onboard themselves and start processing orders.

Update Support

We continue to update and provide support as and when needed.

recycL Junction Admin Dashboard Screenshot

Client Self-Onboarding & Order Creation

Skylark Digital engineered a secure, intuitive portal allowing recycL Junction to seamlessly onboard new waste management service companies.

This feature reduces administrative overhead, enabling clients to quickly create and manage waste collection orders, specifying location, type, and schedule. Our focus was on a streamlined user experience, ensuring efficient data capture and immediate availability of critical information.

recycL Junction Driver App Screenshot

Real-time Field Operations & Verification

To ensure accountability and transparency, we developed a robust mobile interface for waste company drivers.

This feature allows drivers to view assigned collections, capture photographic evidence of waste at the pickup location, and instantly update order statuses.

This real-time data sync ensures recycL Junction has immediate visibility into collection progress, enhancing operational integrity and client trust.

recycL Junction Non-compliance Ticketing Screenshot

Integrated Non-compliance Ticketing

To maintain high service standards and address unforeseen issues promptly, we incorporated a comprehensive non-compliance ticketing system.

This allows recycL Junction's clients to easily log any discrepancies or problems encountered during waste pickup or delivery.

This feature ensures transparent communication, efficient issue resolution, and continuous improvement in service quality.

recycL Junction Reporting Screenshot

Advanced Tracking & Reporting

Upon delivery, the system updates the order status, providing recycL Junction with end-to-end traceability of each waste consignment.

Critically, our solution includes an integrated Excel export function for order data, directly supporting financial reconciliation and account reporting.

This feature significantly reduces manual data processing, ensuring accurate and timely fiscal management for recycL Junction.

"Skylark Digital delivered a robust, scalable platform that has fundamentally transformed our waste management operations. Their expertise in online ordering and logistics tracking is unparalleled."
— Leisa Jones, recycL Junction